Because Aritzia is a high-end fashion outlet, one would probably expect a VIP experience. Yet, according to one TikToker the changing rooms have a serious problem. In the viral video, which has garnered 20,800 views, Koryn (@lenny.and.zelda) spoke directly to the fashion brand.

“This is a genuine question for Aritzia,” she said. “Why do you allow men in the change room?”